When making decisions, Councillors and Town Staff are guided by Policies – some public and some not. Council can make exceptions to policies but these are done by Council in open session regular Council meetings.
Policies are not generally made public by the Town in the same way as are by-laws – but here are some selected policies. According to the Town web site, these Policies are in effect January 2025.
| Policy | Year |
| Human Resources | |
| Accessibility Workplace and Customer Service Policy -HR-AP-A12 | 2021 |
| Social Media Policy July 3 2023 HR AP A6 | 2023 |
| Non-Union Benefits Policy 2024 | 2024 |
| Non-Union Flexible Working Arrangements 2024 | 2024 |
| Legislative Services | |
| Municipal Alcohol Policy - By-Law 106 2013 | 2013 |
| Privacy Policy LEG-ADM-12 | 2014 |
| Freedom of Information Policy – LEG ADM13 | 2014 |
| Public Engagement Policy 2016 | 2016 |
| Municipal Complaint Policy LEG-ADM-19 | 2019 |
| Integrated Accessibility Standards Policy LEG-ADM17 | 2021 |
| Flag Raising and Proclamation Policy LEG-ADM21 | 2022 |
| Public Conduct Policy LEG-ADM-28 | 2024 |
| Public Works | |
| Winter Maintenance Level of Service Policy 2019 | 2019 |
| Flood Mitigation and Sandbag Policy PW-OPS-1 | 2020 |
| Asset Management Policy June 2024 PW-OPS-19 | 2024 |
| Finance | |
| Municipal Community Grants Policy FIN-ADM1 | 2023 |
This list may get updated as policies are made public.
In addition to the above, individual departments have their own policies – notably, the Public Library and the Police Service.